There are few times when your business will face a major crisis. The way your business responds can greatly impact your reputation with your employees and the public. These moments may present you with the most stressful business decisions you will ever have to make. Harassment claims are one of those times.
The way in which you approach the situation will reflect on you as a business owner as well as an employer. When an employee or client alerts you to a possible issue, whether it is verbal, discriminatory, violent or sexual in nature, you have a duty to investigate.